75 Comments

  1. xmanconti

    I know its hard.. I worked in a call center for a payroll company. The people were rude ( of course customer is always right) and those rules we had as reps made you feels as though you were a 5 year old.. But the pay was GREAT.. So i did it for 5 years.. Until the effects of 9/11 caused our company to do cut backs.

  2. RenPhilippines

    It haven't happened to me, but trust me, there are companies that really do pursue the case, especially when the agent's leave of absence cost the company millions due to failed metrics from lack of manpower.

  3. LongSausageMAN

    Fail.

  4. Kiyoshisaur

    Canada has only one embassy in the United States and it's in Washington, DC. Depending upon where in the USA you are, you need to start the process by contacting the embassy or one of a number of Consular offices around the country.

    The link below will tell you how to contact the nearest Consular Officer or the embassy in Washington.

  5. neverendingstars

    Call centers will typically have many many call reps./

  6. Anonymous

    Have a look at this website http://www.itmatchonline.com/projects/callcenterservices/index.php
    and you can also try to find some freelancer website which provides you a good projects.sites like getafreelancer.com.

  7. Charles c

    Call Centers actually train all the agents who come to them.

    You first need to polish your English fluency. After doing such, you can then apply to a call center who will then train you to have an "Indiana accent" (Standard American accent), as well as time management skills.

  8. mimose26

    Call centers Agents be it in India or Philippines face many common problem personal as well as Professional

    Personal problem :

    Loss of sleep
    change in the metabolic cycle
    High stress (as the job is quite demanding)
    Feeling of aloofness (as most of them remain cut off from the usual social circle because of shift timings)
    Depression (it's mainly because of the above factors when combined)
    Immediate weight gain or loss (as the job mainly requires sitting and most of snacks available is junk food )
    weight loss because of excessive smoking (Some do it out of peer pressure)

    Professional problem :
    As the job in itself isn't very high profile, then feeling of low self esteem
    the job is quite monotonous , so leads to acute boredom or the feeling of not doing anything worthwhile
    if some agent doesn't gets promotion for say 2-3 years then a feeling of failure

    Call centers do have their positive side as well…may be we can discuss it under different question

  9. His*Proud*Army*Wife*XOXOXO

    Here is the IRS story about offsets

  10. crazyknexkid

    whats the point of this vid?

  11. nostoremanager

    Yes I have worked for a call center in the past, and know a good friend who still does. You can make good money depending on what you are telemarketing. I worked for Mortgage Leads and so did my friend. As far as money I got paid per lead. Which means I might make a 100 calls and only get 1 good lead which paid me $30.00 my friend works 35-40 hours and gets a flat rate. Which I don't know how much she gets as her flat rate, plus she gets bonuses

  12. Trojan

    Hi,

    Well selecting the right call center in India service can be a tedious job. I spent several hours trying to find a call center in India. I got burnt twice and I finally found a company named International Services Outsourcing. They are based in Los Angeles but they have their call center in India.

    They handle all my order taking, customer service and outbound telemarketing campaign. Great team. They have good agents and good pricing and most of all I don't have to deal with remote companies. I strongly recommend their company and their agents in India have a neutral accent. I think I owe them atleast this for giving me a great service.

    You can call them at 626 531 6080 and talk to one of their business analyst. They should help you. Good luck. Visit their website before calling them so that you know if they match your needs.

    I received an article from them last year about "Things to know before you choose a call center". It was very impressive and that made be realize what I need to know before selecting a vendor. Read that before you call any company. It was very useful.

  13. enigma620

    Business casual.

  14. goldridder

    TA!

  15. ironmancwb

    0:14 looks like a hairy vagina speaking into the mouthpiece

  16. dangerous spy

    max is Php13K/month + 20% hourly night differential so you take home Php15K at the most.

    minimum gross would be around Php11K/month.

  17. DVincentW

    Dont bother calling Youtube…

  18. zellie_753

    The first call centre was probably just the operator since in the early days you couldn't actually dial a number so you had to phone them and ask them to put you through to Joe Bloggs

  19. rosickySA7

    Is it really that hard to push the right option? If u have a billing enquiry select billing if u want sales press sales. If you can’t figure that out you’re stupid

  20. swetha

    Well, first of all Call center or contact center is a facility where offshore or domestic clients are catered for customer suport or tele sales etc. In international call centers, customers from various countries are attended for their queries or concerns regarding a particular product or service over the phone or through email. You will also find call centers where u call the customers abroad & try to sell a product or a service on phone. Now, Chennai has a lot of call centers international as well as domestic & Coimbatore also has a couple of domestic call centers. Don't know about Tirupur. There is no part time job available in call centers because most of the companies work 24/7 & 365 days. S ou can't get a job where u can work from home. If u are a graduate & have good communication skills (English) u can easily get into any good company, there are companies that recruit undergraduates also.

  21. Mystique

    Basically, with the computer skills test, you may be given one of two types. The first type is taking "practice" calls to test both your problem solving and listening skills. The second type involves a typing test, where you may be measured for your speed and accuracy when typing in information when taking calls. Hope that helps – good luck!

  22. micheal19_79

    You can do either of the two things mentioned below
    1> Have dedicated sales team in India and a sales consultants in US .
    2> Use SEO and B2B telemarketing to generate leads.
    3> Is always preferable to use a US sales guy to close deals.

    Within a month or two ,you would have list of people interested in your service.
    You can also use services of elance.com and vendorseek.com ,who charge a fixed price lead.

    And if you have any experience in loan modification lead generation or debt leads contact http://www.mkscope.com

  23. angela

    yeah you can try lowes as well the pay good and you can log onto any computer on the site which is awesome
    also you can make money from this website buy filling up free offers if you havent already know you should try it out because i like it just look at it if you dont like it then you wont lose anything the link will be on the of the blog http://economyhelp.blogspot.com/ hope i help and good luck

  24. altha2008

    get a majic jack for your phone for 40 all calls free for a year then 20 dollars a year aftwards

  25. Tungzout

    I agree respectfully, wondering if there is a link to a similar video that can help us here in North America…(?)

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